Method of Payment
“We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”.
petalbox.com (Petal Box Flowers & Chocolate LLC) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement
We do delivery only in Abu Dhabi and shipping will be done by our delivery team.
Deliveries are made 7 days a week, 365 days a year, we accept same-day deliveries up until 8 pm, please contact us on 02 6411566 if dialing domestically, or +971 2 6411566 if dialing internationally to place your order today!
Delivery charge will be free for orders valued at 200 AED or more, while a charge of 30 AED will apply for orders below 200 AED, throughout Abu Dhabi, Dubai, Sharjah, and Ajman.
Refunds and the Cancellation policy
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
Cancellation will only be accepted within 8 hours of the order place. And all cancellations should be communicated to our office landline 02-6411566 immediately. Please allow for up to 45days for the refund transfer to be completed.
No cancellation can be done once the order is Ready or delivered.
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